Privacy Policy

THISA ENTERPRISES (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website at https://thishenterprises.in or communicate with us for steel trading and construction material supplies.

This policy also applies to any mobile application published by THISA ENTERPRISES on the Google Play Store. By using our website, app, or services, you agree to the practices described in this Privacy Policy.

We may collect the following types of information:

• Personal Identification Information: Name, phone number, email address, billing/delivery address, company name, and GST details when you request a quote or place an order.
• Communication Data: Messages, enquiries, and feedback sent via contact forms, WhatsApp, email, or phone calls.
• Usage Data: IP address, browser type, device information, pages visited, time spent on pages, and referral URLs collected through cookies and analytics tools.
• Transaction Data: Order details, product specifications, delivery locations, and payment references necessary to fulfill your purchase.

We use the information we collect to:

• Process quotations, orders, deliveries, and customer support requests.
• Communicate with you regarding products, pricing, dispatch updates, and after-sales service.
• Improve our website, product offerings, and user experience.
• Comply with legal, regulatory, and tax obligations.
• Detect and prevent fraud, misuse, or security incidents.
• Send promotional communications only with your consent, which you may opt out of at any time.

Our website uses cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small text files stored on your device.

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website. We use:

• Essential cookies for website operation and security.
• Analytics cookies to understand how visitors interact with our website.
• Preference cookies to remember your settings and choices.

We may use trusted third-party services to operate our business and website. These providers process data only on our behalf and under appropriate safeguards:

• WhatsApp Business: For customer enquiries, quotations, and support messages.
• Google Maps: To display our office and hub locations.
• Google Analytics: To analyze website traffic and improve performance.
• Website hosting and analytics partners: To keep our website secure, fast, and reliable.

These third parties have their own privacy policies. We recommend reviewing them to understand how your data is handled.

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include secure hosting, encrypted communications where applicable, and restricted internal access.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal data:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete data.
• The right to request deletion of your personal data, subject to legal obligations.
• The right to object to or restrict certain types of processing.
• The right to withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us using the details provided below. We will respond to your request within a reasonable timeframe.

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately and we will take steps to delete such information.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations. The updated policy will be posted on this page with a revised “Last updated” date. We encourage you to review this page periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us: